Integrated Facility Management
Professional end-to-end management of security, technical maintenance, cleaning and administrative processes — uninterrupted, transparent, measurable.
Problem
Managing facilities in compliance with complex legislation (Condominium Law, etc.) — while protecting all property owners' rights in a transparent, auditable system — is extremely challenging. Working with multiple sub-service suppliers leads to coordination difficulty and loss of cost control. Management gaps create both operational disruptions and serious legal risks.
Our Solution
Orkun Group takes full end-to-end responsibility for your facility — including security, cleaning, technical operations and administrative management. One contract, one point of contact, complete accountability. Management planning, general assembly organisation, monthly/annual reporting and all official government relations are handled with our 20+ years of expertise, ISO-certified processes and digital tracking infrastructure.
Process Steps
Facility analysis: physical condition, regulatory and risk assessment
Preparation of management plan and operational procedures
Deployment and training of service teams
Taking over general assembly and board coordination
Process monitoring and SLA management via digital tracking (ORTECH)
Monthly activity & financial reports presented to property owners
Annual performance review and continuous improvement cycle
All Services Under One Roof with a Single Contract
Integrated facility management is the coordinated and holistic management of all facility services — security, cleaning, technical maintenance, landscaping, financial management and legal consulting — by a single expert firm.
This model eliminates the burden of dealing with multiple different suppliers; it increases operational efficiency, reduces costs and consolidates accountability at a single point. Orkun Group delivers this service to the highest standard with 20+ years of experience and ISO-certified processes.
- Single authorized point of contact instead of multiple suppliers
- Eliminates coordination loss and cost leakage
- All services measured with shared KPIs
- Owner/tenant experience placed at the centre
Orkun Group — Integrated Service Model
Our Onboarding Process
The steps we follow to take over facilities end-to-end
Facility Analysis
Physical condition assessment, regulatory compliance review, risk mapping and evaluation of existing contracts.
Management Plan
Customized management plan for property owners, budget projection, SLA definition and determination of service scope.
Deployment
Teams deployed on site, systems installed, staff trained and transition process managed.
Operations
24/7 process monitoring via ORTECH helpdesk; coordinated operations of security, cleaning and technical teams.
Reporting
Monthly activity report, financial income-expense statement, KPI analysis and preparation of general assembly documents.
Improvement
Annual performance review, resident survey results and a continuous data-driven improvement cycle.
Questions About Integrated Facility Management
What Sets Us Apart in Integrated Facility Management
Legal Compliance
Full compliance with all relevant legislation, primarily the Condominium Law; the rights of all property owners are fully safeguarded.
General Assembly Management
General assembly organisation, agenda preparation, minutes recording and board coordination handled professionally.
Transparent Financial Reporting
Monthly and annual account reports with every line item documented; no surprise charges or hidden costs.
Legal Assurance
Our experienced legal and finance teams manage all management processes from start to finish without risk.
Single-Point Coordination
Security, cleaning, technical maintenance and administrative services all managed in an integrated manner under one contract.
Audit & Reporting
Periodic audits and KPI reports in line with ISO 9001 quality standards ensure continuous monitoring of facility performance.
Value Preservation
Proactive maintenance and professional management preserve the physical and economic value of your facility in the long term.
ISO-Certified Quality
We deliver services to international quality standards with processes certified under ISO 9001, ISO 14001 and ISO 45001.